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Services

Managed Maintenance

Whereas IT support most often involves solving an immediate problem, many Melbourne businesses only realise the necessity of managed maintenance of their computers when they face significant disruptions or a complete computer crash.  Managed maintenance is proactive support to prevent such situations from occurring.

At Section Technologies, we frequently encounter clients who overlook signs of computer slowdowns or glitches, disregarding them until it’s too late and critical data and files are lost. Our experience highlights the importance of proactive monitoring and timely intervention to ensure the safety and integrity of your valuable business information.

In simple terms, managed maintenance entails the regular upkeep of your computers and IT infrastructure, as well as the backing up of files, allowing you to have peace of mind and focus on your business operations without worrying about IT-related concerns.

I cannot fault Section Technologies service and professionalism, but the banter and simple reassurance to defuse how stressed I was brilliant.

Rob Rees

Managing Director, Your Exclusive Tours

What is Managed Maintenance?

Managed maintenance involves regular back-ups, updates to your software, maintenance of your server,  security checks, and checking of disc space on your computers to avoid future problems. Without regular maintenance, your IT systems will eventually get old, slow, and may even stop working.  In addition, ignoring periodic maintenance can result in costly, time-consuming repairs.

Section Technologies provides businesses with routine maintenance to ensure computers are always running efficiently and effectively,  including keeping precious data and files safe.

Your computers will not only be more reliable, but maintenance also reduces costly downtime and ensure your business continues to run smoothly.

Click BOOK NOW and an IT expert will call you with advice how managed maintenance could help your business (and give you peace of mind!).

Managed Maintenance Melbourne businesses can rely on.

Managed server maintenance involves the regular and proactive upkeep of computer servers to ensure their optimal performance, reliability, and security. It includes tasks such as monitoring server health, applying software updates and patches, optimising server configurations, managing storage capacity, and performing routine backups.

Software Updates

Software companies periodically release new versions of computer programs, which include bug fixes, security enhancements, performance improvements, and new features, to ensure that the software remains up-to-date and functions optimally.

Backups

Backups are a crucial aspect of a business’s data management and involve creating duplicate copies of important files and information to safeguard against data loss. By creating backups, businesses ensure that in the event of hardware failure, accidental deletion, cyberattacks, or other unforeseen incidents, they have a secure copy of their data that can be restored.

Managing Storage Capacity

Managing storage capacity is a crucial aspect of computer maintenance that involves monitoring and optimising the available storage space on computers. As data continues to grow exponentially, it is essential to ensure that computer systems have enough storage capacity to accommodate the expanding needs of businesses.

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Monitoring Server Health

Monitoring server health is a critical service that involves continuous surveillance of the performance and condition of computer servers. By leveraging advanced monitoring tools and techniques, Section Technologies keeps a close eye on crucial server metrics, including CPU usage, memory utilisation, network traffic, disk space, and application performance. This proactive approach allows for the early detection of potential issues such as hardware failures, software errors, or security breaches.

Click BOOK NOW for a complimentary consultation about Server Maintenance for your Melbourne business.

Section Technologies are amazingly gracious with their time and attention to our various and complex needs. Nothing was too difficult or tedious for them; their ongoing service has been fantastic and we’ve been smiling ever since making the change.

Grant Brooke

CEO, Warranbrooke

Preventing Data Disasters

…how Section Technologies’ Managed Maintenance Saved a Melbourne Manufacturing Business from another Costly Computer Crash

A Melbourne manufacturing company used to handle their own computer backups until they experienced a catastrophic system crash, resulting in the loss of all their data. The incident was not only devastating but also financially costly for the business.

Losing valuable data, time, and money, and recognisng the need for professional assistance, they turned to Section Technologies for help. Our expert team swiftly stepped in, successfully recovering their lost data and implementing a comprehensive managed maintenance plan.

By entrusting their ongoing IT management to Section Technologies, the manufacturing company ensured that such a disaster would never happen again, sparing them from potential future losses and providing the peace of mind they needed to focus on their core business activities.

Click BOOK NOW for a complimentary Managed Maintenance consultation for your Melbourne business.