We are a specialist IT support company in Croydon, Victoria, providing top level services to local, national and international customers ranging from home users to large corporations.
Technology is constantly improving, the exchange of information and data is becoming easier and faster, so computer networks have grown to meet the demands. With this growth comes challenges of capital expenditure on more desktops, storage, security, network roll-outs and even manpower etc.
These challenges have inspired pioneers in technology to come up with innovative solutions to manage the growing pains of scaling the network and resources required to manage IT.
Your “Tech” is our business
‘Understanding technology’ is just a part of our business, knowing how your company works, what software you will be using and how each element helps keep your team productive is also a large part of our day to day running. Our team will integrate with yours to ensure the relationship and communications are kept clear and consistent.
Proactive support is a must in most businesses as any downtime is costly, both financially and reputation wise. We believe in working on a job until it is fixed!
We ensure our clients understand their setup and how to protect their business from loss of data. We love building relationships with our clients, as becoming part of their team enables us to support them in the best, most proactive ways.
We work with companies and businesses of all sizes and have technicians who specialise in varying areas of IT. We are aiming to grow our team even further so that we can offer technical support responses within even shorter time frames (current support times average within 1 hour of making a non-urgent request for help).
One of the key areas we specialise in and are especially passionate to share with small to medium businesses, is cyber and data security. This used to be something only large corporate companies could invest in but is no longer the case and we want to educate everyone in ways they can protect themselves.