JOBS

Level 2 Technician

We are looking for our next awesome team member!

Someone who is looking to join a vibrant, engaging team, who have some major growth and development plans for 2022. This is a role for a level 2 tech, who enjoys working onsite and remotely.

Please read the job description and email in your CV if this maybe the right job for you.

Due to growth in our business, we have an exciting new full-time position available in our IT department for a level 2 technician. This role will focus heavily on onsite work as well as office-based helpdesk support.

The candidate we are looking for will be able to work individually, as well as part of a small team and have a great eye for detail. The role is based out of our Croydon South office, with flexible working hours. Within the company we have great career path options available for anyone looking to strive up the management ladder.

We pride ourselves in the relationships we develop with our clients, and our company’s ethics and values are based around this. We want to work with you, if you are customer focused and enjoy making the right decisions for the client.

The Level 2 role will also have an opportunity to work closely with our internal operations team, to act as cover when required. This will suit someone with knowledge of networking, security, and server structures.

 

Job Description:

  • Monitoring service desk tickets
  • Carrying out technical support onsite
  • Answering client calls
  • Maintain comprehensive documentation
  • Network infrastructure & troubleshooting support
  • Planning, deploying, and maintaining systems
  • Problem identification, investigation, and resolution
  • Designing, implementing, and managing projects
  • Managing jobs and resolving problems that have been escalated to you
  • Proactively following up on issues and keeping an eye on overall workflow
  • Have an active role within the team including attendance of decision-making meetings
  • Logging jobs in ticketing system
  • Ability to meet deadlines and follow instructions
  • Monitoring/management of systems & services

  

Desired Skills:

  • Actual experience in configuring PCs, printers, servers, and application software
  • Actual experience in configuring and installing Modems & Routers
  • Strong knowledge of Server installations and Windows server operating systems
  • Active Directory & Group Policy configuration and management experience
  • Microsoft Exchange, Hybrid, Cloud & 365 configuration, and management experience
  • Strong networking skills, experience with DNS, DHCP, VPN, VLAN, Routing.
  • Support clients with Windows 10 & MAC applications
  • Proven methodical approach to technical issue resolution
  • Server upgrades and installations, Windows Domain and Exchange installations and migrations etc.
  • Coding in PHP, SQL & C# is an advantage, however not required.
  • Virtualization

 

Personality Type:

  • Excellent problem solver and team player
  • Ability to think outside of the box
  • Enthusiasm for working in a fast paced, rapidly changing environment
  • Excellent oral and written communication skills

 

Hours: Full time, 37.5 hours a week. Flexible working hours available

 

Remuneration: $60,000 – $75,000 full time per annum

 

REQUIRED: Cover Letter & Resume sent to employment@sectiongroup.com.au or complete the form below.

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Website Design and Digital Media Assistant

We have an exciting new role available within our team, we are looking for a vibrant and energetic person who has experience and or a keen interest in website design and builds, as well as social media marketing. This would suit someone new to the industry or someone looking to brush up their skills and get back into this exciting career path.

This new role will be part-time to start with, developing into a full-time role within 3 to 6 months.

The candidate we are looking for will be able to work individually, as well as part of a small team and have a great eye for detail. The role is based out of our Croydon South office, with flexible working hours.

 

 Job description:

  • Assist with developing social media strategies for our clients by scheduling, creating and posting content to increase engagement. Platforms include Instagram, Facebook and LinkedIn
  • Participate and contribute to strategic and creative brainstorms for campaigns and weekly content.
  • Monitor and respond to social engagement including comments and direct messages.
  • Work closely with the account manager to coordinate builds for all social media creative, including shareable assets, infographics, videos, etc.
  • Upload of copy/images to website template
  • Ability to follow, schedule and complete tasks through project management software
  • Liaise with clients directly, in person and remotely to discuss their work requirements
  • Manage client expectations and sign off of projects

 

Desired Skills:

  • WordPress Knowledge
  • Woo Commerce knowledge
  • Experience using Canva or Photoshop
  • Experience using social media scheduling software

 

Personality Type:

  • Excellent problem solver and team player
  • Ability to think outside of the box
  • Enthusiasm for working in a fast paced, rapidly changing environment
  • Excellent oral and written communication skills

 

Hours: 10 to 15 hours per week depending on ability and skill level.

 

Renumeration: $50,000 to $60,000 Pro-rata  

 

REQUIRED: Cover Letter & Resume sent to employment@sectiongroup.com.au

Job Application

Apply for a role at Section Technologies!
Which position are you applying for?

Max. file size: 8 MB.